Privacy Policy
Last updated: September 2026
Induscoat Solutions ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website induscoatsolutions.com and use our industrial solutions services. We comply with applicable Canadian and Quebec privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA, Canada) and Law 25 (Quebec).
01.Information We Collect
We collect information that you provide directly to us when you fill out our contact form, request a quote, or communicate with us by email or phone. This may include: your full name, email address, phone number, company name, sector of interest, service required, and any message content you choose to share. We also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and referral URLs, through standard server logs.
02.How We Use Your Information
We use the information we collect to: respond to your inquiries and provide the industrial solutions, quotes, and technical advice you request; communicate with you about projects, services, and updates; improve our website, services, and user experience; comply with legal obligations and protect our rights. We do not sell, rent, or trade your personal information to third parties. Your information is used solely for the purposes described in this policy.
03.How We Share Your Information
We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as hosting providers, email service providers, and analytics tools), provided they agree to keep this information confidential. We may also disclose your information when required by law, court order, or government regulation, or to protect our legal rights. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
04.Cookies and Tracking Technologies
Only cookies essential to site operation (consent storage, language preference) are active by default. Google Analytics 4 audience measurement is loaded only after your explicit consent, given through the banner shown on your first visit; you can withdraw it at any time via the “Manage cookies · Do Not Sell or Share” link in the footer. We honour the Global Privacy Control signal as a refusal. No advertising, remarketing or social-media tracking cookie is used, and we do not sell or share personal data. The full list of cookies, their duration and the rules applicable in Canada, the European Union, the United Kingdom, the United States, Morocco and other countries are set out in our Cookie Policy.
05.Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
06.Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once the retention period expires, we securely delete or anonymize your personal data.
07.Your Privacy Rights
Wherever you live, you may: access the personal information we hold about you; request the correction of inaccurate or incomplete information; request its deletion, subject to legal retention obligations; object to or restrict a processing; withdraw a consent at any time without affecting the lawfulness of prior processing; and, where your law provides for it, receive your data in a portable format. To exercise a right, write to contact@induscoatsolutions.com. We verify the identity of the applicant and respond within the time limit set by the law of your country — 30 days by default. You will never be discriminated against for exercising your rights.
08.International Data Transfers
Induscoat Solutions is established in Canada; your information is processed there and by our service providers, notably Google LLC (United States) for audience measurement and email services. For visitors from the European Union and the EEA, Canada benefits from an adequacy decision of the European Commission, and transfers to the United States rely on the EU–US Data Privacy Framework or standard contractual clauses. For visitors from the United Kingdom, transfers rely on the UK adequacy regulations covering Canada or the International Data Transfer Agreement. For visitors from Morocco, transfers abroad are carried out in accordance with Law 09-08. In every case, we apply the safeguards described in this policy regardless of where the data is processed.
09.Children's Privacy
Our website and services are intended for business and professional use. We do not knowingly collect personal information from children under the age of 16. If you believe we have collected information from a child, please contact us immediately so we can delete it.
10.PIPEDA (Canada) & Law 25 (Quebec) — Consent and Rights
As a business operating in Canada and Quebec, Induscoat Solutions complies with the Personal Information Protection and Electronic Documents Act (PIPEDA, Canada) and the Act respecting the protection of personal information in the private sector, as modernized by Law 25 (Quebec). When you submit our contact form, you must check a consent checkbox confirming that you agree to the collection and use of your personal information for the purpose of responding to your inquiry. Your consent is free, informed, specific, and revocable. You may withdraw consent, request access to, correction of, or deletion of your personal information at any time by emailing contact@induscoatsolutions.com. We designate a Privacy Officer responsible for compliance; requests are processed within 30 days. We do not sell personal information, do not use it for automated decision-making, and do not transfer it outside Canada without appropriate safeguards.
11.Your rights by country — EU/EEA, United Kingdom, United States, Morocco, other countries
European Union and EEA (GDPR): the legal bases for our processing are the performance of pre-contractual steps and contracts (quotations, orders), our legitimate interest in operating the site and responding to professional enquiries, and your consent for audience measurement. You have the rights of access, rectification, erasure, restriction, portability, objection and withdrawal of consent, and may lodge a complaint with the supervisory authority of your country of residence. United Kingdom (UK GDPR, Data Protection Act 2018, PECR): the same rights apply; complaints may be lodged with the Information Commissioner's Office (ico.org.uk). United States (CCPA/CPRA and other state privacy laws): we do not sell or share personal information and do not use targeted advertising. You have the rights to know, delete and correct your information, to opt out of any sale or sharing, to limit the use of sensitive information (we collect none), and to non-discrimination. We honour the Global Privacy Control signal. Morocco (Law 09-08): you have the rights to information, access, rectification and objection, and may refer the matter to the CNDP (cndp.ma). Requests can be handled in French or Arabic. Other countries: we honour the rights granted by your local law on request, within the time limits it sets or, failing that, within 30 days.
12.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.